Helping banks to level up their digital capabilities

From implementing new digital products to improving operational efficiency and turning the culture into innovative

Efficiency gains &  Cost savings

High development security

Real performance in a shot time

Years of Banks' Digitalization Journey

What do we offer?

Digital bank transformation

We specialize in providing comprehensive Digital Bank Transformation services that empower financial institutions to embrace the digital era and secure their position as industry leaders.

Our approach involves a strategic and phased process, ensuring a smooth transition from traditional banking practices to a digitally-driven ecosystem.

Start Project 6 month 5 years

Digital bank transformation

Strategic Planning

Development of a clear vision and strategy

Customer Journey Mapping

Understanding of the customers' needs, habits, and preferences to enhance the customer experience

Digital Capability Assessment

Assessing the bank's current digital maturity and identifying gaps in digital capabilities

Technology Selection

Based on the gaps identified, selection of the right technologies that align with transformation strategy

Data Strategy

Implementing of robust data strategy to ensure the leverage the power of data

Operational Transformation

Streamline and automate their business processes to reduce costs, improve efficiency, and enhance customer service

Culture and Change Management

Digital transformation requires a shift in organizational culture

Cybersecurity Strategy

Enhancing the cybersecurity security to prevent cyber threats

Implementation and Execution

Implement the digital transformation strategy, involving the rollout of new systems, tools, processes, and cultural changes

Continuous Monitoring and Improvement

Digital transformation is not a one-time process but a continuous journey

Innovation and Scalability

Foster a culture of innovation, experimenting with new digital solutions, and scaling successful initiatives

Get Results Quickly

We understand the need for prompt and effective solutions in today's fast-paced banking landscape.

That's why we offer Get Results Quickly, a specialized service that delivers rapid and targeted solutions to address specific digital challenges faced by banks.

Start Project From 2 month 6 month

Get Results Quickly

Business priorities identification:

Together, we identify the bank's priority areas, such as retail or corporate sector development.

Key performance indicators (KPIs) determination:

You provide us with the main metrics that will drive the selected business areas, such as the number of loans, deposits, credit cards, transfers, currency exchanges, and other relevant indicators.

Understanding growth objectives:

We request information on how the bank defines growth. For example, if the goal is to achieve a 30% growth in the retail sector and 150% in the corporate sector, we clarify the strategies and methods you plan to use to achieve these objectives.

Competitor analysis:

We conduct a thorough analysis of your competitors to understand their strategies and operations. This helps us identify gaps between your bank and competitors in terms of business approaches and user experience. By identifying these gaps, we can determine opportunities for improvement.

Focus selection:

We jointly choose a specific indicator to work on in order to achieve the desired goals.

Solution development:

We propose tailored solutions that will enable you to achieve your goals. This may involve implementing new products, modifying existing ones, optimizing processes, and implementing other measures.

Budget and metrics alignment:

We align the budget for implementing the proposed solutions and establish metrics to evaluate their effectiveness. This allows us to measure progress and determine how successfully the set goals are being achieved.

Solution development and launch:

We work closely with your team to develop and launch the customized solution for your bank. This includes developing the necessary software, conducting testing and quality assurance, and ensuring a smooth implementation process.

Consult our knowledgeable team

to discuss how to achieve your business goals

Explore more

Our products

Online KYC and Onboarding

The web application provides a solution for conducting KYC (Know Your Customer) verification for existing bank customers and new ones. With advanced technology, users can easily verify their identity and meet regulatory compliance requirements.

The platform supports a variety of verification methods, including FaceID, scanning and recognition of identifying documents, and integration with external public document verification services. This ensures that users can choose the verification method that is most convenient and efficient for them.

Users can rest assured that their sensitive information is protected at all times.

Security & Anti Fraud Engine

The system is built to identify and thwart fraudulent transactions that occur in digital channels. It comes equipped with a mechanism for managing scenarios and making decisions, and it also allows for the inclusion of security officers in certain situations.

Additionally, the system integrates seamlessly with contact centers, providing a reliable and effective way to manage fraud and protect the business from financial losses.

NPS – Customer Satisfaction Multichannel Measuring Tool

The NPS, CSAT, CES measurement system is a powerful tool that enables businesses and public bodies to gather feedback from customers and stakeholders through various channels, including physical ones such as QR codes and emails, and digital ones like web, mobile apps, and chatbots.

The system allows for flexible configuration and includes a dashboard for a graphical presentation of the results, as well as several reports. It has been implemented in both banks and state public bodies.

Internet and Mobile Banking

Internet & Mobile Banking
The innovative mobile app is remote customer services for individual customers. With this app, customers can easily and securely manage their accounts, access their transaction history, and perform a range of financial transactions from the comfort of their own mobile devices.

The app is designed to be user-friendly and intuitive. Whether it’s needed to check the account balance, transfer funds, or pay bills, the app makes it easy to complete transactions quickly and securely.

Internet & Mobile Bankingfor Companies
The remote banking customer service system provides an extensive range of services for companies, accessible via both web and mobile applications. Companies can easily access information about their account balances, transactions, and account statements, as well as initiate and confirm transactions directly from their devices.
The system also allows companies to open accounts and receive loans based on pre-approved offers, providing a seamless user experience that is both user-friendly and easy to navigate.

Banking Chatbots

Banking Chatbots for Individuals
The chatbot is available on Telegram and Viber, and designed specifically for individual bank customers.
Using the chatbot, clients can receive transaction messages, notifications from the bank, quickly check their account balances, and receive mini-statements.

Banking Chatbots for Companies
Chatbot is accessible through Telegram and Viber, for its corporate clients, enabling them to stay up-to-date with their banking activities.
Through the chatbot, companies can receive messages regarding their transactions and notifications from the bank.

Additionally, they can quickly check their account balances and receive mini-statements.

International Money Transfers on Digital Channels

Web application integrated with various money transfer systems, providing a convenient and reliable platform for international money transfers. It can easily and quickly send and receive funds to and from cards anywhere in the world.

The user-friendly interface simplifies the process of initiating a transfer, allowing the clients to enter their transfer details and securely complete their transactions effortlessly.

Why choose us?

At Finergy Tech, we possess a deep understanding of your customers that surpasses your own insights.

Get in touch

We understand your customers better than you do
We possess a deep understanding of your customers’ needs, behaviors, and how to effectively cater to them
We have expertise in specific channels and business models
We know pre-built tools and libraries for speed and efficiency
We unlock your digital transformation potential

Cases

Experts' Insights

How we helped the bank Protect Themselves Against Fraudsters: Implementing an Anti-Fraud System In a world of rapidly evolving financial technologies, the security and convenience of online payments have become paramount for banks... Expanding Global Busness Integration: Implementing International Money Transfer Services In a world of rapidly evolving financial technologies, the security and convenience of online payments have become paramount for banks... Reimagining Banking Standards: How we create Pioneering Approaches to Customer Satisfaction Metrics How frequently do you ponder the quality of service you receive? Almost every interaction we have is followed by small...